Privacy Policy

Privacy Policy

At VYLUXE, protecting your personal data is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with our services. By using our website, you agree to the practices described in this policy.

1. General Information

  • Brand Name: VYLUXE
  • Address: 312 W. 2nd St, #1341, Casper, WY 82601, Natrona County
  • Contact Email: contact.vyluxe@gmail.com
  • Phone:  +1 307- 414- 8109

2. Data Collection

We collect information when you:

  • Create an account
  • Place an order
  • Fill out a contact form
  • Browse our website

Data Collected
The personal data we may collect includes:

  • Identity: First name, last name
  • Contact Information: Email address, phone number, billing and shipping address
  • Payment: Credit card details (via secure providers)
  • Browsing: IP address, browser type, pages visited, session duration

3. Use of Data

The information collected is used for:

  • Order Processing: Managing payments, deliveries, and returns
  • Customer Service: Responding to your questions or requests
  • Service Improvement: Personalizing your user experience
  • Marketing: Sending promotional offers, with your consent
  • Legal Compliance: Adhering to legal and regulatory obligations

4. Data Sharing

We do not sell or rent your personal data. However, we may share your information with:

  • Third-Party Providers
    • Shopify: For website hosting
    • Payment Gateways: Stripe, PayPal, etc., for secure payment processing
    • Delivery Services: For shipping your orders
    • Marketing Partners: For running advertising campaigns

These third parties are contractually obligated to protect your data and use it only for the services they provide.

Legal Requirements
We may disclose your data if required by law or to respond to legitimate requests from public authorities.

5. Data Protection

We implement technical and organizational security measures to protect your data from unauthorized access, loss, or alteration.

Measures in Place

  • Data encryption for sensitive information (e.g., payments)
  • Secure hosting via Shopify
  • Restricted access to authorized employees only

However, no security system is completely infallible. We encourage you to protect your login information and report any suspicious activity.

6. Your Rights

In accordance with the General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights:

  • Access and Rectification: You can access your personal data and request corrections if it is inaccurate.
  • Data Deletion: You can request the deletion of your data, subject to legal or contractual obligations.
  • Opt-Out and Withdrawal of Consent: You can object to the use of your data for marketing purposes or withdraw your consent at any time.
  • Data Portability: You have the right to receive your personal data in a structured, machine-readable format and transmit it to another data controller.

To exercise your rights, contact us at contact.vyluxe@gmail.com.

7. Cookies and Similar Technologies

What is a Cookie?
Cookies are small files stored on your device when you visit our website. They allow us to personalize your experience and analyze traffic.

Types of Cookies Used

  • Essential Cookies: Necessary for the proper functioning of the site (e.g., shopping cart)
  • Analytical Cookies: For tracking site usage (e.g., Google Analytics)
  • Advertising Cookies: To show you relevant ads

Managing Cookies
You can configure your browser to reject certain cookies or delete existing ones. Note that this may affect the functionality of the site.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. International Transfers

Your data may be transferred and stored in countries other than your country of residence, including the United States. We ensure that these transfers comply with applicable data protection laws.

10. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page regularly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

  • Email: contact.vyluxe@gmail.com
  • Phone: +1 307- 414- 8109
  • Address: 312 W. 2nd St, #1341, Casper, WY 82601, Natrona County

Thank you for trusting VYLUXE with your beauty needs.